Registration

 

Consumer Law Ready Ireland

 
EMail
 
Phone

Next Consumer Law Ready Training for SMEs

Date: 19th September 2024

Time: 9am to 5pm

Location: Microsoft Teams

Modules
  • Pre-Contractual Information Requirements
  • Right of Withdrawal
  • Consumer Rights and Guarantees
  • Unfair Commercial Practices & Unfair Contract Terms
  • Alternative Dispute Resolution (ADR) & Online Dispute Resolution (ODR)
Avoiding Penalties and Legal Disputes Ignorance of consumer protection laws can lead to penalties, fines, and legal disputes.

Some Key Benefits for Traders/SMEs

Traders who engage in consumer law training can reap several benefits. Here are some key advantages

 
Regular training ensures that traders stay up-to-date with any changes or amendments. For instance, the Consumer Rights Act 2022 introduced new protections for consumers
Traders who understand consumer rights can provide accurate information to their customers. This knowledge helps traders address queries related to refunds, cancellations, warranties, and other consumer rights
Knowledge of consumer rights and protections allows traders to provide better service to their customers. When traders are aware of their obligations, they can address consumer concerns more effectively, leading to improved customer satisfaction

Course FREE OF CHARGE as it is Fully Funded by the European Commission
Following a procurement procedure, this project is implemented by Eurochambres, BEUC and SMEunited on behalf of the European Commission.

SMEs/Trainers Registration

Charlie Mernagh Approved CLR Lead Trainer Ireland

Charlie Mernagh CLR Lead Trainer Ireland

Charlie Mernagh, a National Trainer in Ireland, has been instrumental in providing SMEs (small and medium-sized enterprises) with access to consumer law knowledge. The Consumer Law Ready program, which he is involved in, helps SMEs understand and comply with the latest EU Consumer Laws. Whether businesses are trading online, from physical shops, or at a distance, this training equips them with the necessary information to make informed choices and improve customer service. It’s a valuable resource for SMEs seeking to navigate consumer rights and legal obligations